Shipping policy
Shipping & Order Process
Domestic Shipping
Shipping charges for orders within Pakistan are calculated at checkout based on your delivery location and order weight.
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Delivery time for most domestic orders is 3 to 5 working days.
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Orders placed for delivery within Lahore are usually delivered within 48 hours.
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If your Lahore-based order is not delivered within 48 hours, please contact our customer support team for assistance.
International Shipping
Yes, we do offer international shipping.
Shipping rates and estimated delivery times vary by destination and will be calculated and displayed during the checkout process.
Please note that international orders may be subject to customs duties and import taxes depending on your country's regulations.
Online Order Process
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Visit the Dandych website and select your desired product(s).
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Click ‘Add to Cart’ or ‘Buy Now’ if you're ready to checkout.
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Click on the shopping bag icon located at the top-right corner of the page.
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After reviewing your cart, click ‘Proceed to Checkout’.
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Fill in the following details:
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First Name
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Last Name
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Email Address
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Phone Number
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Shipping Address
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Country, State/Province, City
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Choose your preferred payment method:
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Cash on Delivery (COD) – available within Pakistan only.
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Online Payment – Visa, MasterCard, Debit or Credit Card.
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Click the ‘Place Order’ button to complete your order.
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You will receive an order confirmation email followed by another email containing your tracking number and order details.
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During delivery, you can use your tracking number to stay updated on the status of your package.
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Upon receiving your order, please keep your invoice for at least 14 days, in case you need to refer to our Return & Exchange Policy.
CONTACT INFORMATION
Support: 24/7
Business Hours: 9:00 AM to 6:00 PM
Business Days: Monday - Friday
Business Number: +92 347-7777744Â
Business Mail: support@dandych.com
Physical address : House #1 Chah syed wala. Askari bypass. Multan