Dandych aims to provide high-quality fashion products and a reliable shopping experience for all customers. The company offers a 7-day exchange policy to ensure customer satisfaction. Customers may request an exchange within 7 days of receiving the product, provided the item is unused, unwashed, and returned in original packaging with tags and proof of purchase.

The exchange process begins by contacting customer support and providing order details along with product images. After approval, the product must be returned, and the exchange will be processed within 3 to 5 working days. Refunds are only issued in cases where a damaged product is delivered, the wrong item is shipped, or the product becomes unavailable after payment confirmation.

Sale items, used products, washed garments, and customized items are not eligible for refund or exchange. Shipping costs for exchanges are generally borne by the customer, while Dandych covers shipping in cases of damaged or incorrect products. The company reserves the right to refuse exchange or refund requests if the product does not meet policy conditions.

Contact Information
Dandych
Email: support@dandych.com
Phone: +92 370 8382456
WhatsApp: +92 370 8382456
Address: Shop # 18, Pearl City Colony, Commercial Plaza, Multan, Pakistan